How Herbi4 handles your personal information.

This Privacy Policy explains what personal information Herbi4 Ltd (company number 16870042, registered in England and Wales) collects when you use this website, why we collect it, how we use it, and the rights you have over it.

Information we collect.

When you contact us by email, complete a form on this site, or request information, we collect the details you provide. This typically includes your name, email address, organisation, and the substance of your message. We do not collect special category personal data through this site.

Where it is stored.

Contact and registration form submissions are stored securely in our database, hosted by Supabase in a UK or EU region. Access is restricted to Herbi4 staff acting on your enquiry. Data is encrypted in transit and at rest.

How we use it.

We use the information you provide to respond to your enquiry, to keep a record of our correspondence, and to provide the information you have requested. We do not sell personal data and we do not share it with third parties for marketing.

Legal basis.

We rely on legitimate interest where we use your information to answer a direct enquiry from you (including when you submit a contact or registration form), and on consent where you have opted in to specific communications. To raise a data request, email info@herbi4.com.

Retention.

We keep correspondence for as long as it is reasonably necessary to respond to and follow up on your enquiry, and for a reasonable period afterwards to comply with our legal and accounting obligations.

Your rights.

You have the right to ask for a copy of the personal data we hold about you, to ask us to correct it, to ask us to delete it, and to object to specific uses. To exercise any of these rights, email info@herbi4.com. You also have the right to lodge a complaint with the Information Commissioner’s Office.

Contact.

Herbi4 Ltd, registered office in England and Wales, company number 16870042. Data protection enquiries: info@herbi4.com.